System Administrator Job Vacancy in Kenya

Job purpose

The System Administrator’s role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of the supported business applications. 

This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.
 

To offer ICT support to External Customers upon request from Technical Head.

Key result areas

Strategy & Planning

• Participate in and support capacity planning and the development of long-term strategic goals for infrastructure systems and desktop applications in conjunction with end-users and department managers.

Acquisition & Deployment

• Coordinate with ICT Support Team to implement desktop and server systems that utilize industry best practices to meet agency objectives.
• Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.

Operational Management

• Manage all operating systems and end-user software.
• Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications. Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best practices regarding privacy, security, and regulatory compliance.
• Manage input/output fleet, including printers and scanners.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
• Perform network and security audits.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Support application development teams throughout project lifecycles.
• Analyze system, server, application, network, and input/output device performance.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Create required reports in response to business user needs.
• Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Manage and/or provide guidance to junior members of the team.

Key performance indicators (KPIs)

• Customer care – Response to user support related issue as per ICT Support SLA.
• Infrastructure uptime – Ensure availability of all systems and infrastructure as per IT SLA and also take measures to mitigate downtime.
• Project Management discipline – Ensure use of project management discipline in all IT projects.
• Systems Security – Ensure controls are in place for company information access and infrastructure, ensure data backup takes place as per set policy
• Systems maintenance – Ensure that systems are maintained and operate optimally.
• User training – User training on new systems or on current systems optimization.

Qualifications, knowledge and experience
 

Minimum requirement
 

Academic qualification/s

• Degree in IT is preferable

Relevant professional qualification

• MCSE, CCNA, A+,N+,CISA

Skills

• SQL Database administration, Windows server administration, Linux server administration, Cisco router administration, Windows client support, LAN and WAN infrastructure setup and support, Business Applications deployment and Support, Crystal Report Writing, VoIP support deployment and support, PABX support, Financial Budgeting/Cost Management
• Relevant experience
• 3 Years in Systems and Business Systems Administration in a highly automated environment.
• Specialised software
• Syspro ERP, MS SQL Server, Citrix, Linux postfix mail server, Squid proxy & Firewall server

Competencies & personal attributes

• Business Savvy, High Integrity, Ability to perform under pressure, Result oriented,
• High analytical skills, Good Leadership skills, Good oral and written communication skills,
• Good Customer care skills

If you meet the above minimum requirements, kindly send us your cv indicating your current and expected gross salary to;

Frank Management Consult Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails: frankmconsult@yahoo.com/jobsfmc@yahoo.com