Tuesday, 2 October 2012

Insurance Industry Agency Development Head Job in Nairobi Kenya

Position: Head - Agency Development


Industry: Insurance

Do challenges excite rather than weigh you down?  

Are you a great influencer of people, capable of easily mobilizing others towards set goals? 

If you have these qualities, then we have an opportunity that may interest you. 

Our client a leader in the Insurance Industry in the region seeks to fill the position of Head- Agency Development.

The successful candidate will mainly be responsible for coordinating and monitoring the recruitment, training and development of over 400 tied life insurance agents to enable the Company achieve its targets in ordinary life business and grow its market share.

Key Tasks and Responsibilities:
  • Ensuring that the set agency force training arrangements in respect of Certificate of Proficiency, corporate profile, products, sales cycle, markets and market segmentation are implemented.
  • Ensuring that the set agency force recruitment criteria such as education, numeracy, personality, age, and licensing status are considered for every recruitment.
  • Ensuring continuous prospecting for and recruitment of Tied Life Agents (TLAs) to maintain sufficient flow of new recruits to ensure that the Company operates with the required numbers of agents.
  • Developing the Agency Force proficiency in a wide range of activities, including data gathering, data analysis, use of the Weekly Planner, Diary and Prospect 100, qualifying appointments; coaching and counselling, supervising and planning.
  • Enforcing continuous Agency Force professional training and development programme, in line with industry and international standards.
  • Monitoring and assessing the performance of TLAs and Unit Leaders within the parameters set by the Company.
  • Assisting Heads of Agencies and Unit Leaders in achieving the set production targets; monitoring persistency and quality of business, and controlling expenses to ensure that business is produced in a cost effective manner.
  • Meeting established business development and organic growth targets in sales, new business acquisition, renewals and premium income.
  • Identifying market opportunities and making recommendations towards development of targeted value-product offerings for viable market segments.
  • Negotiating for check-off facilities to grow private sector and civil service penetration through the agency network; supporting check-off function by monitoring adherence to prescribed procedures and tackling problematic cases to ensure high success rates in closing and premium remittance
  • Preparing and submitting weekly / monthly / quarterly reports / bulletins in respect of the Agency Force activities for management meetings
  • Arbitrating on any conflicts within the Agency Force to ensure a harmonious working relationship with one another and with Head Office
Qualifications and Experience
  • At least a Bachelor’s Degree in a business related field or equivalent qualification.
  • An ACII or equivalent qualification or be within reach of attaining full qualification.
  • A minimum of 5 years’ solid experience in the insurance industry; familiarity with ordinary life business, and especially the management of an agency force, will be an added advantage.
  • A passion for sales and marketing and a profound interest in pursuing a successful career in this area.
  • Have a demonstrable track record in leading teams to achieve superior performance.
  • Possess a refined business acumen and sharp commercial sense; adept at spotting and exploiting business opportunities.
  • Excellent interpersonal, organizational and administrative skills, especially adept at setting priorities and mobilizing teams towards achieving set goals.
  • Ability to create strong working relationships with colleagues and stakeholders at all levels.
To apply, send your detailed and updated CV to jobs@flexi-personnel.com not later than Monday, 8th October 2012.  

Clearly indicate the position applied for and the minimum salary expectation on the subject line.

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